During this content rich and interactive seminar you will learn how to create a high-energy productive work environment where employees feel valued and are more likely to tap into their creativity to solve problems and come up with workable solutions. You’ll also learn once and for all what people need from their leaders, and you’ll learn exactly how to give it to them.
Creative Customer Service
Saying, “The customer is always right” is easy, but it is hard to practice when you are involved in an emotional outburst, or being verbally abused. During this practical workshop you will give your people unique techniques and effective skills for your customer service department.